Terms of Service

Welcome to WhatsAppyol (Operated by Ayoub ANNAN). By accessing our website, Chrome Extension, or services, you agree to be bound by these Terms of Service.

1. Description of Service

WhatsAppyol provides a browser-assisted sending tool ("SaaS") that allows businesses to send personalized messages via WhatsApp Web. We are an independent software provider and are not affiliated, associated, authorized, endorsed by, or in any way officially connected with WhatsApp LLC or any of its subsidiaries.

2. Account Registration

To access certain features, you must register for an account using Google Authentication. You agree to provide accurate information and are responsible for maintaining the security of your account.

3. Permitted Use & Anti-Spam Policy

WhatsAppyol is designed exclusively for legitimate business communication with existing customers and contacts. You agree to use this service ONLY for:

✅ Permitted Uses:

Customer support and service communications
Appointment reminders and confirmations
Order updates and shipping notifications
Follow-ups with existing customers who provided consent
Business communications with saved contacts

❌ Strictly Prohibited:

You strictly agree NOT to:

Send unsolicited messages to people who have not consented
Contact unsaved numbers or unknown recipients
Send spam, bulk marketing, or cold outreach messages
Violate WhatsApp's Terms of Service or Commerce Policy
Use the service for harassment, hate speech, or illegal activities

We reserve the right to terminate accounts that violate these rules without refund.

4. Payments & Refunds

Subscriptions: Services are billed on a monthly or annual subscription basis, depending on your selected plan.

Money-Back Guarantee: If our service does not work as described and our support team cannot resolve the issue within 7 days, you are eligible for a full refund.

5. Disclaimer of Warranties & Usage Guidelines

The service is provided "as is" without warranties of any kind. WhatsAppyol is designed exclusively for communication with existing customers, clients, and contacts who have provided prior consent to receive messages from you. We do not guarantee that WhatsApp will not restrict your account. You use this communication tool at your own risk.

Recommended Usage:

Daily message volumes should be scaled gradually based on your account age, history, and the nature of your business relationships. We recommend:

Conservative Approach (Recommended for New Users):

Start with 35-50 customer conversations per day for the first 2-4 weeks. Gradually increase as your account demonstrates consistent, legitimate business communication patterns.

Established Business Accounts:

Accounts with 6+ months of regular WhatsApp usage for customer service may handle 100-250+ conversations per day, depending on your business type, customer relationships, and response rates.

Important:

These are general guidelines only. Actual safe limits vary significantly based on your specific WhatsApp account history, business type, customer engagement levels, and compliance with WhatsApp's Terms of Service. WhatsAppyol cannot guarantee any specific volume will not trigger WhatsApp's anti-spam systems.

6. Limitation of Liability

In no event shall WhatsAppyol be liable for any indirect, incidental, or consequential damages (including loss of data, profits, or business interruption) arising out of the use or inability to use our service.